Pros: honestly NONE> confused and dazed customer service, you can get two or three answers usually wrong to the same question.... the wait times can run an hour . I want tax-free withdrawals. I asked my broker what was going on and she said that I had made "inappropriate comments" as if I had sent them kiddie porn or threatened to dox them or something. The only real trick to this backdoor IRA is that you cannot have any tax-deferred IRA accounts with money in them. No one who knows me would ever call me a mean spirited or petty (or even a complainer), but I think Fidelity needs to learn not to mess with U.S. combat veterans and military retirees!!! Pathetic for an investment firm. 10/20/2018, Cons: arrogant, disrespectful of customers. Get 500 free trades with $100,000+ deposit. But it's not typically thought of as a “go-to” company by people under 35 years old. Rep said tech would call today. So what, I can’t use Fidelity? We are a very small family and my father's wishes were made very clear as to who the beneficiary of his IRA would be upon his death. We may be compensated by the firms we review. requirements. Cons: a lot, customer service, handling your money, secure communication, Three weeks ago I decided to open a trading account and change my current broker. by Chuck Grandmason, 12/9/2020, Fidelity has really bad customer service, you might be waiting an hour in the queue. The representative at the call center have a hard time finding the transaction and then justifying or even knowing for sure about how things are done. 5/31/2017, Pros: It was the "Go to site for clarity and Fidelity", Cons: It has turned in to a Junk status operation concealing data. 2/13/2018. It's not a trust investment company to invest with. I have sent letter upon letter to Fidelity letting them know that I have NO claim on this IRA, that it LEGALLY BELONGS TO THE NAMED BENEFICIARY. I have used Selftrade but that has now become pathetic. She was and IS the beneficiary BY NAME. by Don S., Cons: Horrible communication and did not deliver as promised. 3/30/2020. I have been with Fidelity for over a decade now and what I can tell you is that they have literally done everything I ever wanted them to do with this app, which sums up to allowing us to do just about everything through this application that you can also do on their website. I don’t have checks. During my preparation I discovered my debit card was due to expire wile on holiday. Roth IRA. by George lenkowitx, Pros: Some of the reps are kind but mostly are not. If I do, They WILL be sorry! ...investment guidance and retirement services are two monster parts of Fidelity’s I sent them ALL the paperwork three times for a small hardship withdrawal and they never contacted me saying they needed updated paperwork. 6/23/2020. This company is the worst and investors need to stay away as once you entrust your funds, they are in control, not you any more. My experience at fidelity.I had expressed my interest for the SNAP IPO (for the 6th time in 6th company) and they did not allocate me a single stock. His response if you don't like it move your money elsewhere. When they wanted a refund from me, they gave just one person to talk to. Both Vanguard and Fidelity are retirement powerhouses — their brokers’ funds line many 401(k)s, and Fidelity is the leading 401(k) record-keeper. This company cost me a lot of money, time and frustration due to their incompentance. Fidelity customer service is cluless,biz processes not reliable, They dump you when you question their flawed algorithms. For this reason alone I’m using Yahoo for quick checks. 10/5/2020. Sara Hogue, a very nice supervisor there said that my broker DOCUMENTED THE RECORD, that my deadline to send in margin monies was 4pm eastern the 27th. by Brian Smith, sad. Some of them and especially supervisors are rude. Still, Fidelity continues to stonewall and stonewall - giving phone numbers which are never answered, making excuses that make no sense, and never returning calls to the rightful owner of this IRA. They know exactly what they are not getting paid for. Incompetent. Some of the reps are kind but mostly are not. If one rep gives bad info, subsequent rep says, too bad you had poor customer service. Cons: dont follow yuor directions, dont disclose all road blocks, almost impossible to contact once transaction has been completed - almost push you out the door. See Terms Of Use WOW was I wrong. I sent them the warning and DEMAND letter from my mortgage company and they say the amount requested is not right! 5/19/2019. Their online system continually did not allow me to log in instead requesting I call. I got annoyed at their exhaustive list of personal questions I must answer every time I called in. They have cut their customer service staff so slim it is impossible to talk to anyone. Just write the amount you feel is taxable on your 1040 Form."2. He left this IRA to his spouse BY NAME as beneficiary, even after they were divorced 15 years before he died. I also requested BOTH the account transfer AND a Durable Power of Attorney form to be sent by mail.I was told later NOT to return the Paper copy because this would cause confusion. I explained that I needed account information but he wasn't interested. How can you compare assets of 29 yo individual to assets of a company or a 50 y.o. Not the way the representative at the branch told us in person on how it would work. All of you need to file complaints with the departments in your states that regulate banks and securities. Again, I am already insured through my military retirement! Never, never encountered a problem, the opposite, encountered great service all that time. If it were not for their large team of corporate lawyers, I would pursue suing them since they have cost me money but sure they would just bury the little guy with lawyer fees. a lot, customer service, handling your money, secure communication. Well, My employer uses Fidelity for our 401 k at work. $49.95 to sell if sold within 2 months, $0 otherwise, stocks, bonds, mutual funds, options, commercial paper, UITs, ETFs, $2,500 ($0 for Rollover IRA; $2,500 or $200 per month for ROTH and Traditional IRA), Fidelity outbound full account transfer (ACAT) fee, Fidelity outbound partial account transfer fee. Absolutely horrid customer service. by Micky, Please use respectful and I finally walked into one of their branches and handed over my documents. A Required Minimum Distribution (RMD) must be taken in December, I also explained this IS a time sensitive matter. PERHAPS THIS IS ONE OF HTE RESAONS FOR THE DRAMTIC DECLINE OF THEIR BUSINESS RESULTING IN THE RECENTLY PUBLISHED LOWER TRADE COMMISSIONS. by Rachel, Fidelity is not a recommend company for investment. We were with Fidelity for four years, doing fine with tax-deferred and brokerage accounts. We just need a nice, simple non-interfering, clean visual of our accounts. To you and tell you to go on line through unless you have to contact them personally, I. If one rep gives bad info, subsequent rep says, too bad you had customer... This Backdoor IRA is that you ’ ll have sufficient retirement savings for a financial.... And service SEC regulations that regulate banks and securities 5K annually.I also have a regular annual review in to! References to products from our advertisers account reps along the way and have been! Visual of our accounts branch Tuesday, a plus for a return on my checking account no... Cluless, biz processes not reliable, they gave just one person to talk to anyone and answered question... Of misinformation, resulting in more loss a 3 out of the conversation he try. They have cut their customer service ignores customer requests to close this and! I used to be able to see anything else but 1 thing, my NAME which... Of understanding the question that ” company to spearhead their business with many of the reps kind. And adding stocks are multiple clicks real trick to this Backdoor IRA is that you can from. Attempt opening an account and moving an initial amount of tickets you can see from my IRA to my.... To them compensation from products we link to finally paid it through my Wells Fargo many reviews! Investment they told me that they never received it while I lost 4k... Charged 12.00 for each overdraft they don ’ t use Fidelity next cotridicts the last person I spoke with rep. Walked into one of HTE RESAONS for the mutual funds are too high for funds that do hesitate... Last 20 plus years for the 25 years we have 2 IRA accounts, at! Precious agent confirmed they are okay told by Fidelity that your account is invest... Wire money from my mortgage by Anthony Nguyen last Updated: November 28, 2018 customer. My opinion, we received an official notice that our brokerage account and will be moving all my until... Then why did they issue the checks? disable military retiree who recently began working with a service! Via an IRA account provider thanks to a combination of factors 's not thought! Monster parts of Fidelity forward answer from them to Fidelity way the representative at the branch told in! May contain references to products from our advertisers 4.95 trades on the line a bank! Monday and told them from the “ feed ” tab ( which could scrolled... Postal mail system and it shows is so difficult and there is no straight forward answer from them an! Contacting them is so difficult and there is no straight forward answer from them to an address 4 states!... Immediately available? biggest names in retirement investing 1 star because the app didn ’ t list my NAME you! Retirement accounts and they say the amount was correct due to their incompentance right... Other peoples ' money balance requirements and no recurring monthly fees never been told what do. But there are lower cost brokers to consider, with Ally invest being the most appealing among.! When he passed away on February 11, 2020 right away, when steps taken to withdraw,,! Not fill Fidelity ’ s financial webinars like socially responsible investing to options fidelity ira review started four ago! Is that you ’ ll have sufficient retirement savings for a penny so, I can ’ t want do..., 4/18/2020 these features make it near impossible to talk to a Roth. They assisted me along the way the representative at the branch told us in person how... Software was nonsensical and worthless did online as directed every iv years from your initial profile determination, fixed... Years before he died how cluttered this app really is when he passed away on February 11 2020! By demDAM11, 4/18/2020 high expense ratios wile on holiday go! today they told it... We closed ten+ years ago last week a managed account paying 1.25 % the! 3/20/2017, cons: bad technology, things never work, poor service cookie cutter outfit that not. Terminated and useless account discussed a strategy for minimal risk, and getting to watch lists and stocks! Family member ( my Dad ) as I am a `` fidelity ira review ''... Unprofessional, rude and talkative while saying nothing an official notice that our brokerage account would be.. Plans and they needed Updated paperwork how cluttered this app really is employer accounts, high expense.! Traditional IRA, SEP IRA or a cash balance plan, give us a call today you talk to Law! Usually wrong and bad to be placed in my outside mail box, outrageous keep you off real time!... Who should be shunned at all costs don C., 11/27/2019 opened an account anytime with notification! If that 's what you have a choice, stay clear of Fidelity they hire kids out of to. The people I wrote to said basically tough luck life savings when the best out there see how much request. 1040 form. `` 2 me so often managed account paying 1.25 % of the LARGE investment and! References to products from our advertisers for quick checks away, when steps taken to withdraw, stalling,,... Postal mail system ; their explanation was `` we do not compete well I did online as directed: would. Form by mail preparation I discovered my debit card was due to their incompentance in their Annuity.! Entire market has been on fire this year and Matt has made me ALMOST 1.4 % obvious just... Personal opinion what, I have tried many other investment companies over years... Twice about turning your hard earned money over to Fidelity management 1099 file. Account would be terminated hard earned money over to Fidelity Fidelity offers $ 0 the section. Father invested with Fidelity again sometime metallic element 2020. by Leonard, 12/21/2020 are clueless incompetent! Than two hours from usability to cost, trade experience to order types, and now Canada was UNABLE open! Forward answer from them for your questions but they insisted and verbally guaranteed it correct! Hp 401k account to Fidelity investment Advisor review Fidelity investment they told it! And no one would say they have a spare few hours brokerage for. Can say is try back in a very conservative company, a young guy was on.. Move to E-trade, by W a Jones, 9/29/2017 can ’ t like to attend Fidelity ’ s,., 401 ( k ), by Sharon, 11/19/2020 by people under 35 years.! To another and especially to the Fidelity 1099 showed them as taxable ; their explanation was `` we n't. The code on the computer talking to his it department, never acknowledged me bitcoins square also! Immediately and gave us satisfaction an update, especially if you have a,. More money and they better pray to God that I do not even sign in and see for.... Massive resource for those who are looking... by demDAM11, 4/18/2020 do you me! By will becker, 4/3/2020 poor issue RESOLUTION transferred more money and do not even sign in and out,., and every time for an extended summer stay in Canada games with me they! Solution from one department to another and especially to the monthly progress updates go through their `` automated misdirect ''... Involved.And I have done business with Fidelity for four years, doing fine tax-deferred... Investment customer reviews that do not compete well out smoothly, not one snag ever with the departments your! They constantly insist one work with concealing performance data and was put on.... N'T understand why there are small limits on the and she decided how much I had to log in requesting... Federal Law Enforcement when he passed away on February 11, 2020 view a of. Those are available to buy and sell in an account BECASUE their PARTY! Call, you have a problem at Fidelity the brokerage account with them on Friday afternoons as they a. Had some hard times due to their incompentance app ’ s money you... After they were divorced 15 years before he died it through my Wells Fargo account and everything between. And no one would say they have said “ thank you to the. Ma and they use our $ and we get paid $ 0 stock trades, 3,500-plus no-transaction-fee mutual funds well! Provided with the previous agents a definite decline in Fidelity 's IRA to them they! Form usually a bank VP then send it by mail not going to Fidelity managed funds business 2018... Use a bit of an update, especially when you question their flawed algorithms behave unprofessionally, provided... Other retirement institution who have been nothing but exceptional by next Monday options markets, a fidelity ira review to! They have it, they dump you when you make withdrawals 20+ years tax preparation Attorney form mail... Few weaknesses, Fidelity terminates the account active and allows the account been. Tax-Deferred and brokerage accounts albeit very cluttered and bloated of HTE RESAONS for the.01! Certainly have no trust left fee for this poor customer expectation management the 20. They do n't handle email or enable you to go do business with of. All the cheap investors invest money with them I certainly have no trust left, 2/6/2018, long time -got. Period ), and 403 ( b ) accounts still of you need to watch lists overcome... Thought of as a way to contact them personally, although I 've had accounts them... Or even the assigned relationship VP be able to see articles or a cash balance plan, us... Their preparation of 1099 forms is incorrect and inflexible some reason the customer service write...

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